Marketing Operations Assistant

Promptly answer the questions of staff and other stakeholders;
Provide excellent customer service and maintain relationships with vendors;
Prepare and file forms and other documents;
Assist with recruitment and on boarding processes;
Take inventory and order office supplies as needed;
Update logs and order forms;
Analyze all operations and forward suggestions for improvement to the Manager;
Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns;
Design, build and maintain our social media presence;
Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs);
Identify trends and insights, and optimize spend and performance based on the insights;
Brainstorm new and creative growth strategies;
Plan, execute, and measure experiments and conversion tests;
Collaborate with internal teams to create landing pages and optimize user experience;
Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points;
Instrument conversion points and optimize user funnels;
Collaborate with agencies and other vendor partners;
Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate;
Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door;
Deploy successful marketing campaigns;
Experiment with a variety of organic and paid acquisition channels like content creation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copy writing, performance analysis;
Produce valuable and engaging content for our website and blog that attracts and converts our target groups;
Build strategic relationships and partner with key industry players, agencies and vendors;
Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely;
Oversee and approve marketing material, from website banners to hard copy brochures and case studies;
Measure and report on the performance of marketing campaigns, gain insight and assess against goals;

BS/MS degree;
Proven work experience as an Operations Assistant or similar role;
Proven working experience in digital marketing;
Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns;
Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate;
Experience in optimizing landing pages and user funnels;
Up-to-date with the latest trends and best practices in online marketing and measurement;
Demonstrable experience in marketing together with the potential and attitude;
Excellent written and verbal communication skills in Portuguese and English;
Excellent organizational skills;
Excellent interpersonal skills;

Empresa líder em Moda / Arte / Espectáculos / Desporto