Wireless Solution Specialist

Key Responsabilities:
• To attend meetings with potential Clients to determine technical and business requirements and ensure that all necessary information is collated prior to producing a solution
• Provide technical solutions in a professional manner and to agreed timeframes
• Create and confidently deliver technical presentations internally and externally
• Deliver training on solutions and provide product support to channel partners and internal stakeholders
• Create internal design configuration documentation including network diagrams with technical explanations
• Work with the sales team to provide feedback on issues with current products and provide input around new products
• Builds productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities
• Perform technical development for bespoke solutions as part of a design and development framework
• Able to understand business drivers and risks involved to the customer and to the organization
• Sell technical solutions to the customer with professionalism and enthusiasm
• Provide accurate and timely management information, including - activity reports, reviews, project forecasts, etc.
• To structure and produce compelling sales proposals/commercial and technical documentation outlining the cost savings and business benefits to customers
• Interface with the implementation/project team, articulating customer requirements, to ensure a smooth transition from Sale to Delivery
• Ability to demonstrate organizations products and technologies effectively to audiences of varied technical knowledge
Minimum requirements:
• In-depth working knowledge of TCP/IP v4 and an understanding of TCP/IP v6.
• Strong interest in Internet technologies (routing, switching, and general network infrastructure) including technologies associated with the ISP market.
• Comfortable working with hosting technologies including Windows and Linux-based server systems, network storage systems, and data center services
• Working knowledge of current security issues and technologies concerning the industry, together with a demonstrable interest in keeping abreast with technical developments in this field.
• Good working knowledge of Internet connectivity methods
• Knowledge of CPE QoS technologies including traffic prioritization and traffic shaping.
• Understanding of the lower-level workings of VPN technologies including IPSEC and MPLS VPNs
• Previous experience of requirements gathering design and solution building and the ability to replicate this in a commercial setting
• Able to show and discuss a range of previous customer solution designs
• Be able to demonstrate familiarity with hosting as well as network solution designs and show the integration between the two
• Be able to demonstrate familiarity with resilient solution design for networks and hosting and discuss security implications for the two disciplines
• Ability to develop effective working relationships internally at a variety of levels and work closely with commercial departments such as sales, operations, and technical support.
• Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
• Ability to cope under pressure and prioritise work accordingly
• Willingness to travel through sales territory
• Project management experience is a distinct advantage
Hard Skills
• These include, but aren’t limited to:
• Understanding the latest software and hardware engineering principles and practices, such as methods and challenges of integration
• Experience in integrating computer programs.
• Research and recommend systems, equipment, and technologies
• Work with colleagues from across the company, from management to administration and legal
• Collect and analyze data
• Create work plans
• Curate documents that relate to integration principles
• Provide aftercare to clients, such as integration support for previously installed software and programs
• Soft Skills
• Ability to organize self and others
• Strong communication skills, oral and written
• Ability to decipher technical data and explain it in plain English
• Can prioritize workload and execute tasks accordingly and in line with industry best practices
• Personality Traits
• As well as soft skills, system integration engineers must show competency in the following characteristics:
• Works well in team situations
• Likes solving complicated problems in a fast-paced and pressurized atmosphere
• Prefers hands-on tasks
• Passionate and motivated, i.e. willing to work overtime for the sake of the user experience.

• Knowledge of basic router and switches commands
• Knowledge of operating circuit testing tools (e.g. BER tester, Ethernet cable tester etc)
• Be able to communicate clearly in English and Portuguese
• Be able to Understand and follow the SLA agreement properly and respond to all issues on time and accurately
• Be trustworthy and able to work independently (with minimum supervision)

A Greenline Technologies é membro do grupo de empresas Octopian, especializado em fornecimento vitalício, instalação, suporte e descomissionamento de equipamentos de TI, focado principalmente em redes e telecomunicações.
Os principais clientes incluem empresas de telecomunicações, multinacionais e companhias aéreas. As operações da Greenline são gerenciadas a partir dos escritórios principais na Africa do Sul, Angola, Tanzania e Camarões.