BU Ocean Cargo Supervisor - Cabinda

Purpose of position: To provide an oversight for all cargo operational tasks with high productivity and operational excellence in order to ensure customer satisfaction by fast and smooth cargo clearance and delivery.

Main tasks:

Handle original shipping documentation for imports;
Monthly reports updated;
Follow the full procedure until release of cargo;
Update regularly:
Operational Maps (excel follow up file);
FOS;
Pantrace;
Intrac;
Other files\program as required
Follow instructions of the team leader\management regarding the contact with clients, including:
Provide timely and accurate information;
Prepare and send status reports as requested;
Advise clients on delays and their consequences (fines, etc);
Participate in the meetings with the client;
Educate the client on processes and procedures regarding requirements for shipping to Angola and customs clearance checklist;
Other tasks as requested by Operations Supervisor;
Other
Keep abreast of current and new contracts\tariffs and assist Marketing 6 Sales department as necessary;
Endure correct implementation of all Panalpina Processes and procedures;
Keep abreast of Panalpina services and new developments;
Participate actively in improving the quality of Panalpina operations and services;
Apply HSE rules and requirements at your function and report HSE observations;
Keep your workspace organized and follow Clean Desk Policy;
Apply the CISP and respect the code of conduct;
Carry out other tasks as required by management;

Knowledge:

People management skills;

Angolan clearance knowledge;

Freight fowarding.

Qualification:

Secondary school advisable; University preferable.

Language:

Portuguese

English