IT: Project Manager

• The purpose of this role is to successfully deliver projects, end-to-end, within approved budget, timelines and to meet agreed levels of quality.
  
• To ensure alignment of projects to the business and IT strategies and objectives.
  
• To achieve the desired outcomes through project management best practice and to manage relationships (internal and external) with business and solution providers.
• Ensure project deliverables are aligned to the business requirements as defined with the approved business case.
• Identify and document risks and appropriate mitigation strategies and oversee the execution thereof.
• Identify and document project issues and execute approved corrective actions.
• Managing relationships with the project stakeholders and customers.
• Facilitate the process of Quality Assurance in each phase and stage of the project.
• Ensure provision is made for the development of technical support documentation prior to project handover.
• Ensure operational training for new solutions are completed.
• Act as a reference point for project queries and information and as an advocate for best practices in project management;
• Ensure internal customer satisfaction: Project satisfaction index.
• Stakeholder Satisfaction: Subjective business partner satisfaction rating from the business partners and other stakeholders to whom services are provided.
• Resource Utilisation: Maximise resource utilisation to PMO requirements (no less than 80% billable).
• Budget: Project delivery according to agreed budget variance.

Ensure delivery:
- On time delivery, Defect free delivery
- % Requirements traceability
- # Escalations related to the project
- On time reporting

Ensure compliance:
- % of compliance with PMO governance
- % PM process compliance

Ensure Quality:
- # of defects before going live
- # of non-compliance incidents w.r.t. project documentation repository

Ensure effective learning and knowledge management:
- # Training days attended
- # Certifications completed
- # Service improvement initiatives identified

• Angolan or resident.
• University degree in Management, IT or Engineering;
• Recognised project management qualification (Prince2 or PMI) is an advantage
• Knowledge of Banking & Financial Services business
• Project Management
• MS Office Suite
• MS Project
• Change Control
• Configuration Management
• Quality Assurance
• Stakeholder Management
• Systems Design and Programming (exposure)
• English (fluent)
• Solid experience in working in a multi-discipline team fostering collaboration and team work
• Demonstrated capability for problem solving, decision making, sound judgment, assertiveness;
• Professional experience from 1 to 3 years in an IT environment or similar functions is an advantage.
• Understanding of project delivery and acceptance processes within a fast-paced business environment;
• Proven experience in providing service to internal stakeholders to achieve successful project outcomes;
• Excellent oral and written communication skills as well as excellent presentation skills with ability to conduct workshops comfortably to large groups;
• Strong relationship building and interpersonal skills;
• Results orientated
• Good written and oral communication skills
• Strong facilitation, negotiation and conflict resolution skills
• Strong analytical and problem solving skills
• Ability to function effectively in a fast moving environment
• Demonstrate the ability to plan, prioritise, co-ordinate and manage multiple initiatives
• Team player – approachable, ability to share and consult others
• Ability to apply analytical rigour to understand complex business scenarios
• Ability to adapt to the requirements of the project, the needs of the sponsors, its environment and assigned resources to ensure a successful outcome