Define and execute the Applications & Digital Solutions Strategy aligned with Group objectives; Govern ERP (Dynamics 365 F&O / BC) roadmap, stabilization and harmonization; Establish DevOps governance including CI/CD standards, release management and code quality oversight.; Govern Power Platform usage (Pow...
Infrastructure Strategy & Roadmap: Infrastructure roadmap, lifecycle plans, modernization initiatives. Service Desk & Field Service Governance: SLA reports, user satisfaction metrics, ticket resolution dashboards; Cloud & Datacenter Operations: Cloud optimization reports, backup & DR readiness repor...