Contrato
Descrição
• Identifies the need for upgrades, configurations or new systems and report to upper management;
 • Ensures reported faults are firmly solved and make sure similar cases are detected and solved pro-actively;
 • Report regularly on KPIs related to IT infrastructure performance in terms of availability and quality of service;
 • Supervises the management and resolution of reported issues and ensure both issues and fixes are maintained in a centralized knowledge base system;
 • Follows-up on the alert mechanism to notify any critical malfunctioning of the IT infrastructure;
 • Liaises with Suppliers for the implementation, integration, deployment, and support of services;
 • Develops and ensures backup schedules are performed on time and with according to Africell Policies and Procedures;
 • Ensures safety and security of the organization’s IT computing, networking equipment’s and electronic documents;
 • Performs other related duties as necessary or assigned.
Requisitos
- Licenciatura em Engenharia Informática
- Técnico de Informática
- Windows server
• Angolan nationality;
 • Bachelor’s degree in Computer Science, Information Technology related field;
 • 2 – 3 year(s) or more of relevant work experience;
 • Proficient in computer hardware, cabling installation and support, wireless technology applications and interface, and IT security;
 • Proficient in Microsoft Windows software, including Server, Office, and Exchange;
 • Excellent project management skills;
 • Multi-tasking and time-management skills, with the ability to prioritize tasks;
 • Highly organized and detail oriented;
 • Excellent analytical and problem-solving skills;
 • English proficiency would be an advantage but is not essential.
Empregador
Empresa líder em TIC / Telecomunicações
Renowned national company in the telecommunications sector.
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